Full Service Internet & Cutting
Meeting Today's Home, Family and Business Needs!
"Person to Person - Satisfaction and Service are Our Business"
THE MILESTONE OF 2003!
As we ended 2002 and looked forward into 2003, I had several objectives that
we had to accomplish to better serve each of you, our valued members.
None was more important than the expansion and upgrade of our Network
Architecture. This year we spent over $250,000 to expand and upgrade our
network throughout the state of Oklahoma. As a result, we have more than
doubled our coverage area and are now in more than 180 communities throughout
In addition to expanding our coverage area, we also upgraded its capabilities
to ensure that each of our members receives the fastest and most dependable
Internet dial-up access experience available. An important part of this
expansion and upgrade was the upgrade of our entire network to support V.92 MOH
(ďmodem on holdĒ) technology. This cutting edge technology allows our members
to receive telephone calls while surfing the Internet (no longer do they need a
second telephone line to avoid missing important telephone calls) as well as
allowing faster surfing and faster downloads.
From time to time I am asked why we donít lower the prices on our offerings.
The answer is simple. In order to be able to keep up with the financial demands
of expanding and upgrading our network, we must have adequate financial
resources. We are constantly investing in our network and personnel to insure
that you have the fastest, most dependable and most complete dial-up Internet
access experience available and it takes money to do that consistently.
It is impossible to provide a high quality unlimited dependable service with
no busy signals, 24/7 toll-free technical and customer support from friendly and
knowledgeable personnel, virus and spam protection, pop-up blocker support as
well as the benefits of constantly improving technology without charging a fair
price. At FullNet we believe that there is room in the market place for a
quality service at a fair price. So you can stick with us and be assured of the
highest quality service possible and connectivity for the long run or in an
effort to save a few bucks you can switch to a cheaper service.
But donít be surprised when you canít get on when you want because of all the
busy signals, or you start getting knocked off in the middle of what you are
doing. And donít be surprised if you canít get through to a knowledgeable and
friendly customer service representative to get some help, or all of a sudden
you are swamped with banner adds and spam.
And definitely donít be shocked if you wake up one morning and your new
discount ISP has gone out of business! We have seen it happen time after time.
After all, in this life you generally get what you pay for or as the wise farmer
said: "Quality is like buying oats, if you want nice, fresh, clean oats you must
pay a fair price. However, if you can be satisfied with oats that have already
been through the horse...well, that always comes a little cheaper."
As we look forward into 2004 we remain dedicated to providing our members
with the fastest and most dependable Internet access experience available in
Oklahoma. We will also be looking at adding more services to enhance your
Internet Experience with FullNet, such as Voice Over Internet Protocol (VOIP),
Dial-tone, Long Distance and Wireless Internet.
I want to take this opportunity to thank all of you, our valued members and
wish you and yours a very Merry Christmas and Happy New Year!
Timothy J. Kilkenny
Founder & CEO
FULLNETíS HOLIDAY SPECIAL!
To help celebrate our growth and share our good fortune, we are offering you
and our other members this Holiday Special on your Internet access. Between now
and the end of the year we will give you Two Free Months of Internet access for
every new member that you refer to us.
Share the FullNet excitement with your friends and family so that they too
can enjoy the fastest and most dependable Internet dial-up access experience
available in Oklahoma. Just be sure that they mention your name when they
sign-up on our website at
/signup.html or when they call us toll free at
1-877-385-5832. Our friendly customer service representatives are available 24
hours a day, 365 days a year to help out.
Or if you prefer to give your friends and family a very Special Christmas
Gift, we have created a unique "We Give You the World" Christmas Gift
Certificate. It is only $39.90 and entitles any new FullNet member to Two Free
Months of Internet access. And the best part is we will credit your Internet
access account with Two Free Months of Service! That's right, give a great
Christmas Gift that won't cost you anything. You simply pay $39.90 for your two
months of service (which you would have paid for anyway), and get the Two Free
Months Christmas Gift Certificate to give to your family and friends!
Act now to take advantage of this special Holiday Special! Just give us a
call toll free at 1-877-385-5832 or email us at
firstname.lastname@example.org. Remember, our
friendly customer service representatives are available 24 hours per day, 365
days a year to assist you at no extra charge.
Get to know your FullNet Staff!
Hello FullNet members,
My name is Philip Branum, and I am the newest member of the FullNet Customer
Service staff. I have enjoyed working on computers ever since I got my first
one about 10 years ago. I am currently studying for the Microsoft Certified
Systems Engineer exams which take up a lot of my time. In my time away from
work and studying, I enjoy reading, watching great movies and rooting for my
beloved Chicago Cubs. I look forward to serving you in the months and years
ahead and helping you in whatever way I can.